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Thank you for your interest in Simply Smiles! We invite you to explore our projects in Oaxaca, Mexico and on the Cheyenne River Reservation, as well as volunteer opportunities in these locations.

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18 Reynolds St.
East Norwalk, CT

Dedicated to building bright futures for impoverished children, their families, and their communities.


Mexico FAQ

mexico: frequently asked questions

The following is a brief overview of commonly asked questions by prospective volunteers. While this serves as a good starting point, we require that all volunteers read the Mexico Handbook in its entirety.



Once I have reached out to Volunteer Coordinator Samantha Steinmetz, what are my next steps?

Samantha will walk you through each step of the way, answering your questions and custom crafting the whole planning and execution process to fit you or your group perfectly. Generally, once you have spoken with Sam, the very next step would be to schedule a time for Simply Smiles to visit you or your group and share an overview presentation about the trip with the perspective participants.

What is the minimum number of participants to constitute a group? The maximum?

The minimum number of participants to make a group is 15. The maximum group size is 25. If your group is less than 15 or more than 25, don't be discouraged. Reach out to us and we will do our best to work with you.

I want to volunteer as an individual, but I don't have a group. What are my options?

We host teams of volunteers throughout the year in Mexico. Very often, there is space for an individual volunteer like yourself to join one of these teams. 

What type of work will we be doing throughout the course of the week? Do I need to have construction experience?

Your week will be filled with meaningful and tangible work projects. Building our latest children's home, expanding our Center of Operations facility, and building schools are just a few examples. You do not need any special skills. The Simply Smiles staff will be right there with you the entire time to teach you the skills you need for the project at hand. 

Location & safety

Is Mexico safe?

There is no getting around that when Mexico makes the U.S. news, the stories are generally ones of violence and drug trafficking. But Mexico is a big country and the majority of it is tranquil, beautiful, and unaffected by the problems seen in the news. Oaxaca falls under this category. To the state's traditional economic detriment, it is off of the beaten path. You really have to intentionally go to Oaxaca. But Oaxaca's location has also allowed it to avoid many of the problems that Mexico's northern, more populous border states face.

Simply Smiles has been working in Oaxaca since 2003. We have brought thousands of volunteers to Oaxaca - youth and adults alike. We are welcome in the communities in which we work. While there are always some risks with any travel, we are very comfortable hosting volunteer teams and individuals across our projects throughout the state of Oaxaca.

And of course, if you would like to discuss any concerns or questions you may have about safety while in Mexico or traveling to Mexico, please feel free to contact us at any time.

What are my accommodations? Where will I be sleeping?

Conditions are basic. At our facility in Oaxaca City, you will sleep in bunk beds. We do have a real bathroom with running water and flushable toilets. In the mountain village, the living conditions are a little more rustic. We have a basic tin building with bunk beds for the volunteers. The bathroom is what can generously be called a very nice latrine.

What vaccinations do I need?

Simply Smiles strongly suggests that all volunteers visit their local travel clinic and follow the instructions set forth by the Center for Disease Control for travelers to Oaxaca, Mexico. Current tetanus is absolutely required.

If I get hurt while on the trip, where can I seek medical treatment?

The Simply Smiles staff is trained and always current in basic first aid, CPR, and AED use. If an injury requires medical attention, we will take you to a medical facility. In Oaxaca City, we are just minutes from a modern hospital. While in the village, we are 6 miles from a basic clinic and approximately 90 minutes from a modern hospital.


What is the age minimum to volunteer in Mexico?

You must be 15 years of age by the departure date of your trip.


How much does a volunteer trip cost? What do these fees cover?

The cost of the trip varies depending on the price of airfare, your group's transportation to and from your local airport, and other potential expenses like team t-shirts. But the two main expenses are: 

1) Airfare. From the New York City airports, airfare to Oaxaca, Mexico will generally be in the $800 range.

2) Volunteer expense. Each volunteer makes a tax-deductible $750 contribution to Simply Smiles in order to help to cover the expenses associated with your time in Oaxaca. These expenses include things like the construction materials, tools, gasoline, food for community meals, etc.

Do you offer scholarships?

At this time, we do not offer scholarships. But, we strongly encourage you to explore fundraising options. You may be surprised at how generous people are willing to be when supporting someone like you who desires to do meaningful work in the world.


Is it necessary to speak Spanish before going the trip?

You do not need to speak Spanish in order to have a meaningful, impactful, and life-changing experience with us in Mexico. The Simply Smiles staff members speak Spanish and will be there 24 hours a day to help you. But you will be happy to find that your presence, your hard work, and your empathy will transcend any language barrier that may exist.


I noticed that Simply Smiles is not affiliated with a religion or religious order. Why is this? Will going with my church group affect my experience?

Simply Smiles is not affiliated with any one religion, faith, or denomination. This is so that we can be approachable and effective with every person in need and so that we can partner with every type of group. With this said, more than half of our volunteer groups are from churches. But we have a strict policy forbidding evangelizing or proselytizing in any manner (this includes "vacation Bible schools".) We believe that the most powerful way to share the universal tenants of your individual faith or beliefs is to live a life of example and good works. Doing so will have a powerfully positive impact on everyone you are traveling to support. 

We know that this is a complicated subject that can be a sensitive. If you have any questions, we encourage you to reach out to us at any time.

next steps

I've already volunteered with Simply Smiles, and I'd like to spend more time helping in Mexico. Do you offer internships?

Yes! Simply Smiles has an extensive internship program. After you have had a week-long experience with us, you can contact us about volunteering for a longer period of time. 

Still have questions, comments or concerns? Please be sure to read through our comprehensive Mexico volunteer handbook. And you can always contact us directly through our Volunteer Coordinator, Samantha Steinmetz. We're looking forward to working with you!